LIVE ATTORNEY CONNECT
Connect qualified leads to your attorneys — live, on the same call
The AI receptionist verifies the lead's identity, secures recording consent, and warm-transfers into a live conference with your attorney — case file already open, scoring already done. The lead never waits, the attorney never starts cold.
See it in action
A real Live Connect call
Sample transcript from an inbound auto accident lead. Auto-qualified, consented, and connected to a partner in under two minutes.
Outbound call · Whitman & Hayes Law
Emily Carter · Personal Injury · Philadelphia, PA
After the call: analysis, archival, audit-ready
The moment the call ends, Valryn analyzes the conversation, encrypts the recording and transcript, and logs everything to an immutable audit trail. Every call is archived so your firm can answer questions about it weeks later — or produce it on request from a court or subpoena.
AI analysis & query
Sentiment shifts per turn, key facts extracted (incident details, liability signals, damage indicators), follow-up actions identified, and the case tier updated against your scoring profiles.
Attorneys can ask questions about any past call — “What did the caller say about prior injuries?” or “Did anyone mention a police report?” — and the AI answers grounded in the transcript.
Encrypted archival
TLS 1.3 in transit, AES-256 at rest. Recordings and transcripts live inside your firm's tenant with row-level security enforced at the database layer — no cross-tenant access, period.
Every plan retains recordings for 5 years to comply with state bar file-retention rules. Plans are monetized by included storage (2 GB / 10 GB / 50 GB) plus a flat $0.0273/GB/month overage — never by cutting retention short. Once saved, the record is immutable — any change is tracked.
Court-ready audit trail
Every consent statement and response is captured with timestamps. Every access to the recording — listen, download, share — is logged with user, timestamp, and IP for chain of custody.
If a court, opposing counsel, or subpoena requests the call, your firm can produce the full transcript, recording, consent log, and chain-of-custody record — formatted for discovery response.
Why this matters
Closes the call-back gap
Most firms lose 40–60% of leads in the hours between form submission and the first attorney callback. Live Attorney Connect closes that gap to seconds — the lead never has time to call your competitor.
Attorney time spent only on qualified calls
The AI handles consent, basic qualification, and fact-gathering before the attorney joins. By the time the partner is on the line, the case is already framed.
Consent built into the script
Two-party-consent states (CA, FL, IL, MD, MA, MT, NH, PA, WA) require disclosure before recording. The AI handles that disclosure and logs the consent — no compliance gap.
Smart routing by case type and capacity
Configure routing rules per practice area and per attorney availability. If a partner is in court, the call routes to the next available attorney or back to AI for scheduling.
How it works
Lead arrives — form, ad, or inbound call
Embed forms, ad-platform leads, and inbound calls all flow into the same Live Connect pipeline. Case facts from the form pre-populate the case file.
AI verifies identity
Outbound calls open with a gatekeeper greeting — the AI confirms it's speaking with the right person before sharing case details.
AI greets and frames the call
Once identity is verified, the AI greets the lead by name, identifies the firm, and explains that an attorney has reviewed the case and wants to talk directly.
Recording consent captured
Before transfer, the AI asks for recording consent — required in two-party-consent states (CA, FL, IL, MD, MA, MT, NH, PA, WA). The consent statement and response are logged in the audit trail.
Warm transfer to attorney conference
The AI tells the lead it's connecting them, then warm-transfers into a live conference with the attorney. The attorney joins with the case file already open.
Full transcript saved to case file
Recording, full transcript, consent log, and structured case facts are saved to the case automatically. Audit trail captures who joined when.
Available on Professional and Enterprise
Live Attorney Connect is included with the Professional plan ($897/month) and Enterprise. It pairs naturally with Embed Forms for outbound auto-call, Case Intelligence for live scoring, and Call Analysis for the structured facts saved to every case file.
See pricing details →Stop waiting hours to connect leads to attorneys
Book a demo and we'll run a Live Connect call with your own intake script — including the consent flow tuned to your jurisdiction.
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