LEGAL
Terms of Service
Last updated: April 13, 2026
1. Acceptance of terms
These Terms of Service ("Terms") govern your access to and use of valryn.io (the "Site") and the Valryn AI case intelligence platform (the "Service") provided by Valryn Technologies ("Valryn", "we", "us", "our"). By using the Site or Service you agree to these Terms. If you are agreeing on behalf of a law firm or other entity, you represent that you have authority to bind that entity.
2. Description of Service
The Service is a multi-tenant software-as-a-service platform that provides AI-powered case intake, scoring, call analysis, document drafting, and related capabilities for personal injury law firms. Features available depend on your subscription plan.
3. Accounts and access
You must create an account to access most features of the Service. You agree to provide accurate information, keep credentials confidential, and notify us promptly of any unauthorized access. Each account is for use by a single named user; sharing credentials is prohibited. Your firm's account administrator controls user roles and permissions within your tenant. We are not responsible for actions taken by users your administrator authorizes.
4. Acceptable use
You agree not to: • Use the Service for any unlawful purpose or in violation of any applicable law (including legal-ethics rules of your jurisdiction). • Reverse engineer, decompile, or attempt to derive the source code of the Service. • Resell, sublicense, or use the Service to provide competing services without our written authorization. • Upload data you do not have authority to process, or that violates third-party rights. • Attempt to access another firm's tenant or interfere with other users. • Use the Service to send spam, harassment, or malicious content. We may suspend or terminate accounts that violate these terms.
5. Customer data and ownership
Your firm retains all rights to data you upload to or generate through the Service ("Customer Data"), including intake call recordings, transcripts, case facts, and scoring outputs. We process Customer Data only as necessary to provide and improve the Service for your firm and as described in our Privacy Policy. We do not use Customer Data to train AI models for external use. Tenant isolation is enforced at the database layer via row-level security. You grant us a limited license to host, copy, transmit, display, and process Customer Data solely as needed to deliver the Service.
6. AI output is not legal advice
The Service uses artificial intelligence to generate scoring outputs, document drafts, summaries, and recommendations based on the data provided. These outputs: • Are informational and operational tools, not legal advice. • Are not a substitute for the independent professional judgment of a licensed attorney. • May contain errors, omissions, or inaccuracies; you must review and verify any output before relying on it for legal decisions, client communications, or filings. • Should not be relied upon as a guarantee of case outcome, settlement value, or compliance with applicable law. You are solely responsible for the use of any AI-generated output and for compliance with the rules of professional conduct applicable to your practice.
7. Intellectual property
We retain all rights, title, and interest in the Service, the Site, and our trademarks, trade names, and logos (including "Valryn" and the V-mark). Nothing in these Terms transfers any of those rights to you. Any feedback you provide may be used by us without restriction.
8. Subscription and billing
Paid plans are billed monthly or annually as specified at checkout. Fees are non-refundable except where required by law. We may change pricing with at least thirty (30) days' notice; price changes take effect at the start of your next billing cycle. Failure to pay may result in suspension or termination of access. You are responsible for any taxes other than taxes on our net income. Minute usage and add-ons are tracked per billing cycle as described on the pricing page.
9. Termination
You may cancel your subscription at any time through your account or by contacting us. Cancellation takes effect at the end of the current billing cycle. We may suspend or terminate the Service for material breach of these Terms, non-payment, or as required by law. Upon termination, your access ends and we will delete or return your Customer Data within a reasonable period as described in our Privacy Policy.
10. Disclaimers
The Site and Service are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of AI output. We do not warrant that the Service will be uninterrupted, error-free, or secure.
11. Limitation of liability
To the maximum extent permitted by law, Valryn will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of or in connection with these Terms or the Service. Our total cumulative liability for any claims relating to the Service is limited to the amount you paid us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Valryn and its officers, employees, and agents from any claim or demand arising out of your breach of these Terms, your misuse of the Service, your violation of law, or content you upload to the Service.
13. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Any dispute arising from these Terms or the Service shall be resolved in the state or federal courts located in Delaware, and each party consents to that jurisdiction. You and Valryn waive any right to a jury trial.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email or via prominent notice on the Site at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
15. Contact
For questions about these Terms, contact: Valryn Technologies Email: legal@valryn.io Mail: To be provided upon request